Visitor safety and assistance

Police stations in Gozo

Where to find the island’s police stations, how to contact them and what visitors should expect when asking Malta Police for help.

Call 112 for violence or danger happening now, a serious accident with injuries, a missing person at immediate risk, fire, rescue or any direct threat to life or property. Do not travel to a station first when urgent help must come to you.

Call 112

Gozo police stations

The Malta Police Force lists the following three Gozo stations as open 24 hours a day, seven days a week. Calling before travelling is still sensible for routine matters, particularly where you need a specific officer, document or later appointment.

Victoria Police Station, main station

Open 24 hours, daily

133 Republic Street, Victoria, Gozo, VCT 1015. The main district station and the most suitable first point for many reports and later enquiries.

+356 2294 4200 About Victoria →

Marsalforn Police Station

Open 24 hours, daily

35 Triq Marina, Marsalforn, Gozo, MFN 1050. Convenient for visitors staying around Marsalforn and the northern coast.

+356 2155 6415 About Marsalforn →

Mġarr Police Station

Open 24 hours, daily

Xatt Street, Mġarr, Gozo, GSM 9033. Located near the ferry harbour and useful for incidents connected with arrival, departure or the harbour area.

+356 2294 4306 About Mġarr →

How the police can help visitors

Police can receive and assess reports, protect people at risk, investigate alleged offences and direct you to the appropriate Maltese service. What happens next depends on the facts and Maltese law.

Crime and personal safety

Report assault, threats, harassment, theft, burglary, fraud or suspicious behaviour. Use 112 if the incident is happening now or anyone is in danger.

Lost or stolen property

Police can record a report and provide a reference number that may be needed by your travel insurer, bank, embassy or passport authority. A report does not guarantee recovery.

Road traffic incidents

They can attend serious collisions, manage immediate safety and record relevant details. Call 112 for injuries or danger. For a minor incident without injuries, contact a station or the non emergency line.

Missing or vulnerable people

Report a missing child, vulnerable adult or anyone believed to be at immediate risk without delay. Provide a recent photograph, description, last known location and medical or safety concerns.

Domestic violence and abuse

Police can receive reports, assess immediate danger and connect victims with specialist services. Call 112 if it is unsafe to wait or to travel to a station.

Documents for consular or insurance use

Ask for the report or reference details you are entitled to receive and record the station, date and officer information provided. Requirements differ between insurers and consular authorities.

What police cannot do

Police cannot settle ordinary customer service disputes, provide legal representation, guarantee compensation, replace travel insurance or give a visitor immunity from Maltese law.

Other services may be more appropriate

Medical concerns, lost travel documents, accommodation complaints and civil disputes may also require a hospital, insurer, embassy, booking provider, lawyer or another public authority.

Local etiquette and practical preparation

Be calm, clear and factual

Explain what happened in chronological order. Separate what you personally saw or heard from what somebody else told you, and avoid exaggeration or assumptions.

Bring identification

Take your passport, national identity card or residence document where safely available. For a lost passport, bring any copy or photograph you have and contact your consular representative.

Preserve useful evidence

Keep photographs, messages, receipts, booking details, vehicle information and names of witnesses. Do not edit original files or put yourself at risk to collect evidence.

Ask when you do not understand

Politely ask for a question or procedure to be explained again. If communication is difficult, tell the officer which language you speak and ask what interpretation arrangements may be available.

Follow lawful instructions

Remain respectful, do not obstruct officers or enter restricted areas, and follow safety directions at collisions, public events and active incidents.

Keep your reference details

Write down the report number, station, date and any later instructions. Use the reference when speaking with police again, your insurer or your consulate.

A station visit may not be necessary

For a non emergency incident that has already happened and presents no immediate threat, Malta Police offers a remote reporting service. You can arrange a callback by video or telephone, provide supporting documents and receive a police report number and digital copy.

File a remote police report → Official Gozo police information →

Information checked against the Malta Police Force’s official Gozo district and emergency service pages on 23 July 2026. Station availability, telephone numbers, reporting procedures and services can change, and an officer will decide the appropriate response under Maltese law. Confirm routine arrangements with Malta Police before travelling. For any immediate threat to life or property, call 112.

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