Practical help for visitors

Essential information for Gozo

We want you to enjoy a safe, relaxing holiday in Gozo. Here you’ll find clear, practical guidance for emergencies, police assistance, consular support and other situations you may need help with while you’re here. Save this page before your trip so it is easy to find if you need it.

If somebody is in immediate danger, seriously ill or injured, missing at sea, or there is a fire or serious accident, call Malta’s emergency services. Calls are free and 112 can be reached without a SIM card.

Call 112

Choose the right guide

Most visits to Gozo are happy and trouble-free, but it is reassuring to know where to turn if something unexpected happens. Choose the guide that best matches your situation. If anyone is in immediate danger, call 112 first.

01 · Urgent and practical contacts

Emergency contacts in Gozo

Ambulance, hospital, police, medical advice, poison assistance, mental health support, abuse services, accessibility and lost passport guidance, with numbers that can be called directly.

View emergency contacts →

02 · Reports and police assistance

Police stations in Gozo

Victoria, Marsalforn and Mġarr station details, published opening information, remote reporting, visitor etiquette and an explanation of what Malta Police can help with.

Find a police station →

03 · Help from your own country

Consular contacts

Resident embassies, high commissions and honorary consuls based in Malta, including guidance for lost documents, hospitalisation, arrest, crime and major incidents.

Find consular assistance →

04 · Road collision help

What to do after a car accident in Gozo

Clear steps for injury cases, simple front to rear impacts, LESA reporting, waiting safely, recording evidence and meeting hire car requirements.

Read the car accident guide

05 · Water and coastal safety

Water safety

Swimming, currents, rocky entries, safe rescue, water inhalation, children, diving and small craft, including when to call 112.

Read the water safety guide

06 · Ferry travel and connections

Getting to and From Gozo

A practical comparison of the Gozo Channel vehicle ferry and Gozo Highspeed passenger services, with crossing times, terminals, airport planning and onward travel advice.

Plan your ferry journey

Healthcare in Gozo

Find pharmacies, clinics and health centres

Browse Gozo’s healthcare directory by service type, with practical contact details, opening hours and map links to help you find the right provider.

Explore healthcare services →

A sensible order when something goes wrong

1. Move away from immediate danger where it is safe to do so.

2. Call 112 for urgent police, ambulance, fire or rescue assistance.

3. Keep your exact location, telephone number and a clear account of what happened ready.

4. For non urgent reporting or later enquiries, contact the appropriate police station or use remote reporting.

5. Contact your insurer and consular representative when documents, hospitalisation, arrest or travel arrangements are involved.

6. Keep report numbers, receipts, medical records and original supporting evidence.

This index is intended to help visitors reach the appropriate detailed guide. Contact details and procedures can change; each guide includes its own source and checking information. For any immediate threat to life or property, call 112.